Bullhorn System Audit & Clean-Up
From Frustration to Confidence: Transforming Bullhorn for DHI’s Talent Solutions Team
As DHI Group prepared to expand its service offerings through Dice Talent Solutions, it became clear that internal systems and processes needed to evolve. Bullhorn, the core recruiting platform, was not aligned to the workflows of the new team, resulting in inefficiencies, inconsistent data, and limitations in reporting. Day1 partnered with DHI to realign systems, clean up data, and empower the team with training and dashboards that provided leadership with real-time visibility. The result was a transformed Bullhorn environment that gave the Talent Solutions team confidence in execution and positioned DHI for scalable growth in the competitive staffing space.
Background
DHI Group, Inc. (NYSE: DHX) is a publicly traded company that provides specialized career marketplaces and matching solutions. It operates two primary brands: Dice, a leading platform for technology professionals and employers, and ClearanceJobs, the largest career network focused on professionals with U.S. security clearances. Together, these platforms help employers connect with highly skilled talent while enabling job seekers to discover career opportunities in niche, high-demand fields.
As the competition for tech talent intensifies, DHI has expanded its reach with the launch of Dice Talent Solutions, a new offering designed to connect employers not only with full-time hires but also with pre-vetted contract talent in critical disciplines such as AI, cloud computing, and cybersecurity. By pairing Dice’s deep marketplace expertise with contract staffing services, this move positions DHI as a more innovative, end-to-end partner helping employers solve the most pressing workforce challenges in today’s fast-changing talent landscape.
The Challenge
To deliver on the promise of Dice Talent Solutions, DHI needed more than market vision - it required operational precision. Behind the scenes, several roadblocks stood in the way of execution:
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Data Reliability
Inconsistent data reduced confidence in reporting and decision-making.
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System Misalignment
Key platforms were not configured to work together, creating friction in critical workflows.
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Process Bottlenecks
Manual steps and unclear ownership slowed down time-sensitive tasks.
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Operational Reporting
Key system triggers and compliance checks required stronger controls to ensure consistency.
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Team enablement
Staff were still building familiarity with enablement tools and technology.
For an organization expanding into new service offerings, these challenges reflected the natural growing pains of scaling at speed. To fully realize the promise of Dice Talent Solutions, DHI needed to streamline its systems, strengthen data reliability, and equip its teams with the tools and training to deliver with confidence.
Our Approach
Day1 partnered with DHI to take a collaborative, step-by-step approach that balanced strategic alignment with immediate operational wins.
Our focus was on making the systems work for the people who relied on them every day, while also equipping leadership with objective reporting to gauge the traction the new Talent Solutions team was achieving.
Process
Discovery
We mapped DHI’s operational processes to uncover friction points and pinpoint where its systems could better support the workflow.
System
Analysis
Conducted a comprehensive review of Bullhorn, identifying over 100 enhancements - ranging from quick field fixes to more complex configuration changes - to better align the platform with day-to-day operations.
Data
Cleanup
Removed and updated hundreds of outdated, abandoned records to create a trustworthy foundation.
Configuration
& Reporting
Rebuilt dashboards and analytics to provide real-time visibility into the sales pipeline, recruiting activity, and overall conversion rates for each brand - Dice and ClearanceJobs.
Team
Enablement
Trained all Talent Solutions team members, bridging the gap between process, system, and people. Workshops ensured teams not only knew how to use the system but also understood its value.
By combining technical expertise with hands-on enablement, Day1 helped DHI transform Bullhorn into both a practical daily tool for the team and a source of clear, objective insights for leadership. Every enhancement was designed to be immediately useful, embraced by the team, and supportive of long-term growth.
The Solution
The engagement delivered a transformed Bullhorn environment, tailored precisely to DHI’s operational and strategic needs:
✔ Optimized workflows: Over 100 system enhancements—including the reconfiguration of Bullhorn job tracks by both placement type and brand—removed inefficiencies and aligned the platform with the real rhythms of DHI’s Talent Solutions team.
✔ Clean and trusted data: A major data clean-up updated or removed outdated records, improving accuracy and giving the business a reliable foundation for decision-making.
✔ Real-time visibility: Custom dashboards and analytics provided leadership with instant visibility into the sales pipeline, recruiting activity, and conversion rates across Dice and ClearanceJobs.
✔ Team empowerment: Training sessions, leave-behind Quick Training Guides, and collaborative walkthroughs equipped staff with confidence and clarity, shifting system use from a point of hesitation to a tool of advocacy.
The result was a Bullhorn environment that not only aligned with DHI’s immediate operational needs but also equipped both the Talent Solutions team and leadership with the tools, data, and visibility required to sustain growth. These changes created a foundation that was practical, scalable, and ready to support the company’s expansion into contract staffing.
The CEO and senior leadership team gained instant visibility into performance.
The team’s trust in the system significantly improved, shifting from frustration to advocacy.
The organization developed confidence in making data-driven decisions, knowing insights reflected reality.
The Results
The turning point came when DHI’s leaders realized Bullhorn wasn’t the problem - the configuration was. Once aligned to their real workflows, the system became a catalyst for confidence, transparency, and growth.
Today, DHI operates with clarity and trust in their systems - poised for the next phase of innovation and expansion.
100+ system improvements implemented.
Hundreds of outdated records updated or removed, improving system accuracy
Real-time reporting enabled for pipeline monitoring at all stages.
10+ staff trained on process alignment and system adoption.
Karl Schwartz
Director of Talent & Staffing Solutions, Dice
“Day1 brought a rare combination of staffing industry expertise and deep knowledge of how to get the most out of Bullhorn.
They understood not only the technology, but also the realities of running a recruiting operation day to day.
With their support, we were able to align our systems to our actual workflows, strengthen our reporting, and give both our team and leadership the clarity we needed to launch Talent Solutions with confidence.”
Looking Ahead
With Bullhorn optimized, DHI Group is positioned for scalable growth, equipped with a trusted system that supports both day-to-day operations and strategic decision-making. The transformation not only solved immediate challenges but laid the groundwork for future phases of automation and advanced analytics.
Why partners like DHI chose to work with us
At Day1, we specialize in turning operational bottlenecks into growth opportunities. By combining system expertise with a people-first approach, we ensure your technology works for you, not against you.
Let’s talk about how we can help you get from day one to your one day.
