Enabling Growth Beyond Job Postings:
How Day1 Guided DHI’s Launch of Talent Solutions Service
DHI Group partnered with Day1 and myBasePay to launch Dice Talent Solutions, a strategic expansion into contract staffing services. With Day1 providing structure, alignment, and execution support, DHI was able to move from concept to market entry with clarity and confidence - establishing a scalable foundation for future growth.
Background
DHI Group, Inc. (NYSE: DHX) is a publicly traded company that provides specialized career marketplaces and matching solutions. It operates two primary brands: Dice, a leading platform for technology professionals and employers, and ClearanceJobs, the largest career network focused on professionals with U.S. security clearances. Together, these platforms help employers connect with highly skilled talent while enabling job seekers to discover career opportunities in niche, high-demand fields.
In recent years, DHI set its sights on diversifying revenue and expanding its role in the talent ecosystem. With competitors launching staffing solutions of their own, DHI identified an opportunity to leapfrog the market by building Dice Talent Solutions - a full-service offering designed to connect employers with both permanent and contract talent. This initiative represented a major strategic pivot: moving beyond job postings, RPO, and marketplace services to delivering end-to-end talent and staffing solutions powered by DHI’s established platforms and partnerships.
The Challenge
Launching Dice Talent Solutions was not a simple product extension. It was a company-wide transformation initiative that demanded coordination across internal teams, external vendors, and executive stakeholders. To succeed, DHI had to navigate a set of complex challenges:
-
Multi-Vendor Ecosystem
Several technology and service providers needed to be integrated and aligned to deliver a seamless client experience.
-
Team Readiness
Internal groups needed clarity on new responsibilities and processes, while adapting quickly to an unfamiliar service model.
-
System Realignment
Existing platforms and workflows had to be adapted to support new staffing services, creating pressure on IT and operations.
-
High-Stakes Timeline
With market competitors moving fast, DHI had to launch on schedule to secure first-mover advantage and maintain credibility.
-
Executive Alignment
Senior leaders required reliable visibility into progress and risks, ensuring that the initiative stayed on track and met shareholder expectations.
Taken together, these challenges reflected the natural growing pains of a business scaling into new services under tight deadlines. Success required not only operational discipline but also industry expertise to keep people, processes, and technology moving in sync.
Our Approach
Day1 stepped into the engagement as more than a project management function - we acted as an extension of DHI’s leadership team. Our role was to bring order to complexity while rolling up our sleeves alongside client stakeholders to resolve issues, align priorities, and keep execution moving:
Structured
Meeting
Governance
We established a clear cadence of steering committee meetings, ensuring executives had timely visibility into progress, risks, and decisions.
Vendor
Oversight and
Coordination
Managed multiple external partners, holding each accountable to deliverables and resolving dependencies across technology and service providers.
Risk
Identification
and
Mitigation
Flagged potential roadblocks early and worked with DHI teams to implement practical solutions before they slowed momentum.
Stakeholder
Alignment
Brought clarity to roles, responsibilities, and priorities, keeping diverse groups focused on the right actions at the right time.
Execution
Partner
Bridged people, process, and technology challenges by jumping in directly - drafting communications, troubleshooting workflows, and unblocking teams when needed.
By combining project discipline with industry expertise and hands-on execution, Day1 gave DHI’s executive team peace of mind that the initiative was not only on track but also being managed with the context and urgency it required.
The Solution
Through this engagement, Day1 helped DHI move from ambitious plans to operational reality, delivering the clarity, structure, and momentum needed to launch Dice Talent Solutions as a new revenue-generating division.
✔ Launch readiness: Coordinated across internal teams and external vendors to ensure systems, processes, and people were aligned to support staffing services at scale.
✔ Operational foundation: Established workflows and governance models that enabled DHI to run Talent Solutions with confidence, not just at launch but as an ongoing business line.
✔ Executive visibility: Built mechanisms for real-time reporting and steering committee oversight, giving leadership confidence in progress and outcomes.
✔ Smooth transition to BAU: Ensured the handoff from project mode to business-as-usual operations happened seamlessly, with the in-house Talent Solutions team fully equipped to own delivery.
The solution was not only about launching on time - it was about building a scalable operating model that empowered DHI to diversify revenue, leapfrog competitors, and deliver new value to its clients.
The Results
Comprehensive Playbook
A full operating manual was created covering sales strategies, fulfillment models, middle- and back-office processes, financial metrics, commission structures, and overall operational management - providing DHI with a scalable blueprint for its new staffing division.
KPI-driven Reporting
SLA- and KPI-backed frameworks were established to measure success across the full funnel, from lead generation through to revenue realization.
Record-Breaking Close
The engagement delivered month-over-month performance improvements, culminating in a record-setting final month that set a strong trajectory for ongoing growth.
Aligned Stakeholders
Leadership, operations, and external vendors worked in sync, driving smooth execution and transition.
Executive Confidence
Transparent reporting and steering committee updates gave leadership full visibility into progress.
Looking Ahead
With the foundation in place, DHI Group is positioned to scale Dice Talent Solutions with confidence. The operating playbook, aligned systems, and performance framework created during this engagement provide both a blueprint and a launchpad for continued growth.
The focus now shifts from standing up the function to optimizing and expanding it. With reliable metrics, stronger alignment, and a proven operating model, DHI can refine strategies, deepen client partnerships, and continue building Talent Solutions as a scalable line of business.
Art Zeille
CEO, DHI
“Launching Talent Solutions was a strategic initiative for DHI, and it came with a level of complexity that required more than just project oversight. Day1 quickly became an extension of our team, bringing industry knowledge, project discipline, and hands-on execution that gave us confidence every step of the way.
They didn’t just manage tasks - they helped us align stakeholders, hold vendors accountable, and build the playbook that will guide our growth well into the future. With Day1’s support, we were able to move faster, smarter, and with greater clarity than we could have on our own.”
Powered by Partnership
This engagement was strengthened by the combined expertise of myBasePay and Day1. As the Employer of Record, MyBasePay contributed EOR back-office capabilities, while Day1 brought project leadership and execution rigor to drive the strategy forward. Together, the partnership gave DHI the benefit of compliance, industry depth and operational clarity - enabling the successful launch of a new service line with confidence.
Need a transformation partner for your business?
Day1 partners with growing companies to design and implement the systems, processes, and strategies that unlock scale.
Let’s talk about how we can help you get from day one to your one day.
